Terms of services

These terms are a general agreement between us at ProMIS.ONE and you the user. They exist to protect both you as a user of the provided services and us as a service provider and help you understand your rights and obligations as a customer. These Terms of Use and any documents referred to herein set out the terms and conditions on which you are permitted to use our website, https://promis.one/

By using our website, you agree to be bound by, and to comply with, these Terms of Use. The effective date of these Terms of Use is 1st June 2018. Please read these Terms of Use carefully. We recommend that you print off a copy of these Terms of Use and any future versions in force from time to time for your records.

If for any reason whatsoever you do not agree to these Terms of Use or do not wish to be bound by them, you must not access or use our website.

  1. Our Details

    • ProMIS.ONE operates the website.

    • Our registered address is C-127, 2nd Floor, Phase 8, Industrial Area, Sector 72, Mohali, Punjab. Our contact phone number is +91 956 912 7788 and also visit our contact us page - https://promis.one/contact-us.

  2. Your responsibility for others who access our website using your device(s) or internet connection

    • You must ensure that any persons who access our website on your computer(s) or device(s), or who are permitted or able to access our website on your computer(s) or device(s) or using your internet connection, are aware of these Terms of Use and all other documentation referred to in them and that such persons also agree to be bound by and to comply with these Terms of Use.

    • If for any reason whatsoever, such persons do not agree to these Terms of Use or do not wish to be bound by them, they must not access or use our website.

  3. Other documents governing your use of our website

    • In addition to these Terms of Use, you use of our website is also governed by our Privacy Policy, which is available at https://promis.one/privacy. Our Privacy Policy governs our use of your personal information. It sets out the types of personal information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your personal information and your rights in relation to your personal information.

    • By accessing and using our website, you agree to be bound by the terms and conditions contained in these Terms of Use, you consent to our processing of your personal information in accordance with our Privacy Policy.

    • If you do not consent to the practices set out in these Terms of Use, our Privacy Policy, you must not use our website.

  4. Availability of our website

    • We make no representations and provide no warranties that:

      • the website will be accessible or optimized on all browsers, computers, tablets, phones, or viewing platforms.

      • your access to the website will be continuous or uninterrupted

      • the website will be made available at any specific time or from any specific geographical location

      • We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the website, content updates, periodic maintenance, or to resolve any issues that we become aware of. Wherever we anticipate that we need to suspend access to the website for a considerable period of time, we will try to provide you with prior notice where reasonably practicable.

  5. Indemnification

    • ProMIS.ONE will defend Customer against any claim that the Service infringes the intellectual property rights of a third party and pay any damages finally settled or awarded in a trial to the third party with respect to any such claim, provided that ProMIS.ONE

    • Is notified promptly in writing of the claim and given sole control of the defence and all related settlement negotiations in relation to the claim as well as reasonable assistance and necessary authorisations from Customer to defend or settle the claims on behalf of Customer.

      • Modify/replace the Service to eliminate the infringement in such a manner that the modified Service complies with this Agreement
      • Procure to Customer a right to use the Service. If none of the aforementioned alternatives are reasonably possible, ProMIS.ONE shall have the right to terminate this Agreement and ProMIS.ONE shall refund to Customer the prices paid for the Service by Customer less the price corresponding the time Customer has been able to use the Service in accordance with this Agreement. ProMIS.ONE shall, however, not be liable for any infringement or claim thereof in the event the claim

        • is made by any affiliates of Customer

        • has resulted from Customer’s or Customer’s supplier’s or User’s use or modification of or addition to the Service

        • could have been avoided by using the latest version of the Service provided by ProMIS.ONE

        • is not related to the Service or any part of the Service for which ProMIS.ONE is not responsible for pursuant to this Agreement or statutory requirements. This section contains ProMIS.ONE's entire liability and Customer’s sole and exclusive remedy in case of intellectual property rights infringements. The customer shall indemnify, defend, and hold ProMIS.ONE harmless from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of any breaches of this Agreement by Customer, Customer’s personnel and/or Users.
    • At any time, if ProMIS.ONE reasonably deems that any part of the Service infringes the intellectual property rights of any third party, ProMIS.ONE has the right at its own expense to